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contact@boni.co.in

Bohni Tech Private Limited: Privacy Policy

Your trust is valuable to us!

That makes it Our responsibility to ensure the highest standards for secure transactions and customer information privacy. We are committed to treating data privacy seriously. It is important that You know exactly what We do with Your personal information.

Kindly read through this privacy policy (“Privacy Policy”) and learn about Our information gathering and distribution practices.

By visiting the Portal You agree to be bound by the terms & conditions of this Privacy Policy. If You do not agree please do not use or access the Portal.

This Privacy Policy outlines Company’s approach to data protection and privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to Your personal information which is processed by Us, whether in physical or electronic mode.

By mere use of the Portal, You expressly consent to Our use and disclosure of Your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms & Conditions.

Capitalized terms which are not defined under this Privacy Policy shall have meaning assigned to them in the Terms and Conditions.

PERSONAL INFORMATION YOU PROVIDE US

While You can browse some segments of the Portal without registering as a member, certain activities (such as placing an order) do require registration.

We collect and store personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) received from You when You set up an account with Portal. This collected information, personal or otherwise, is used to register You, verify Your identity to grant User access permission for the Portal, undertake transactions, communicate with You, convey promotional offers, services or updates associated with the Portal, customize your experience, and generally maintain Your accounts with the Portal.

If You choose to post messages on Portal’s message boards, chat rooms or other message areas or leave feedback, we will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If You send Us personal correspondence, such as emails or letters, or if other Users or third parties send Us correspondence about Your activities or postings on the Portal, We may collect such information into a file specific to You.

We also use Your contact information to send You offers based on Your previous orders and Your interests.

Our primary goal in doing so is to provide You a safe, efficient, smooth, and customized experience. This allows Us to provide tools and features that most likely meet Your needs, and to customize the Portal to make Your experience safer and easier.

INFORMATION WE COLLECT ABOUT YOU

We receive and store certain types of information whenever you interact with Us. For example, like many websites, We use "cookies," and We obtain certain types of information when You accesses the Portal. We may also receive/store information about Your location and Your mobile device, including a unique identifier for Your device. We may use this information for internal analysis and to provide You with location-based services, such as advertising, search results, and other personalized content.

You will be required to enter a valid phone number and email id while registering yourself on the Portal. By registering Your phone number with Us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We may use Your personal information to initiate any promotional phone calls or SMS.

Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. You are always free to decline Our cookies if Your browser permits, although in that case You may not be able to use certain features on the Portal and You may be required to re- enter Your password more frequently during a session.

We also use cookies to allow You to enter Your password less frequently during a session. Cookies can also help Us provide information that is targeted to Your interests.

Additionally, You may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

We may automatically track certain information about You based upon Your behavior on Portal. This information is compiled and analyzed on an aggregated basis. This information may include the URL that You just came from (whether this URL is on our Portal or not), which URL you next go to (whether this URL is on our Portal or not), Your computer browser/device information, and Your IP address.

USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION

We use personal information to provide the services You request. In Our efforts to continually improve Our product and service offerings, We collect and analyze demographic and profile data about Users' activity on the Portal. We identify and use Your IP address to help diagnose problems with Our server, and to administer the Portal. Your IP address is also used to help identify You and to gather broad demographic information.

We use Your personal information to:

  • to take and handle orders
  • to take and handle orders
  • process payments
  • resolve disputes
  • troubleshoot problems
  • help promote a safe service
  • customize your experience;
  • detect and protect us against error, fraud and other criminal activity;
  • communicate with You about orders, products and services, and promotional offers
  • enforce the Terms & Conditions and Policies; and
  • as otherwise described to You at the time of collection.

With Your consent, We will have access to Your sms, contacts in Your directory, location and device information. We may share this information with Our corporate associates and customers. If consent to such use of information is withdrawn in the future, We will stop collection of such information but continue to store the information and use it for internal purposes to further improve the Portal.

SURVEYS

You will occasionally be asked to complete optional online surveys, where You will be asked to share Your contact information and demographic information (like pin code, age, or income level). This data shall be used to provide You tailor-made personalized experience at our Portal as per your preferences.

DISCOSURES OF PERSONAL INFORMATION

We may share Your personal information with Our corporate associates and customers. These corporate associates and customers may market to You as a result of such sharing unless You explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for Us:

  • to provide You access to the Portal, or
  • to comply with Our legal obligations, or
  • to enforce the Terms and Conditions and Policies, or
  • to facilitate Our marketing and advertising activities, or
  • troubleshoot problems
  • to prevent, detect, mitigate, and investigate fraudulent or illegal activities, or
  • by law or in the good faith belief that such disclosure is reasonably necessary to whom or before whom it is mandatory to disclose the personal information as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators, and arbitration tribunals to respond to subpoenas, court orders, or other legal process.

We may disclose personal information:

  • to law enforcement offices,
  • third party rights owners,
  • Overseas regulators,
  • anybody else that We have been instructed to share Your personal information with by You,
  • in the good faith belief that such disclosure is reasonably necessary to: enforce Terms & Conditions and Policies; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of Users or public.

We and Our affiliates will share / sell some or all your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to Your personal information.

LINKS TO OTHER SITES

Our Portal links to other websites or online portals that may collect personally identifiable information about You. We are not responsible for the privacy practices or the content of those linked websites. This Privacy Policy does not cover how that other website or online portals processes your personal information. We encourage You to read the privacy policies on the other websites or online portals You visit.

SECURITY PRECAUTIONS

We are committed to safeguarding Your personal information in Our custody. The Portal has stringent security measures in place to protect the loss, misuse, unauthorized access, alteration, transmission, and deletion of the data. Whenever You change or access Your account information, We offer the use of a secured server. Once Your information is in Our possession, We adhere to strict security guidelines, protecting it against unauthorized access. We ensure that the third parties who provide services to Us under appropriate contracts, take appropriate security measures to protect Your Personal information in line with Our policies. Notwithstanding anything to the contrary provided in the foregoing sentences, We are not liable for loss or theft of or third party unauthorized access to Your personal information even caused by negligence, gross negligence and willful misconduct on Our part.

CHOICE/OPT-OUT

All Users are provided with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of Our partners, and from Us in general, after setting up an account. If You want to remove your contact information from all the promotional lists and newsletters, please unsubscribe.

ADVERTISEMENTS ON THE PORTAL

We use third-party advertising companies to serve ads when You visit the Portal. These companies may use information (not including Your name, address, email address, or telephone number) about Your visits to this and other websites to provide advertisements about goods and services of interest to you.

RETENTION AND DISPOSAL OF INFORMATION

The personal information collected about You by Us or with third parties, is preserved for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We shall take reasonable measures to delete or permanently de-recognize personal information that is no longer required.

YOUR RIGHTS AS A CUSTOMER

We understand that when You interact with Us, You have rights over Your personal information. These rights involve providing reasonable steps to allow You to access your personal information, correct any errors, among others. If You are not satisfied with Our response or have unresolved concerns, You can get in touch with Us to resolve the issue by means of writing to Us at support@boni.co.in.